Your AI receptionist speaks using the business name, hours, and basic details you give us when it's set up. If any of these change — you rebrand, extend your hours, or start offering emergency/after-hours service — let us know and we'll update it.
To request a change, email support@try99.app with:
- The exact business name you want spoken on calls
- Updated hours, if they've changed
- Anything specific you want it to say or avoid saying (for example, a standard line about emergency callouts or minimum service fees)
After any change, place a test call (see Placing a test call) to confirm it sounds right before your next real customer calls in.
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