If you're porting (transferring) an existing phone number into try99 rather than forwarding it, this process goes through your current and new carriers and can take longer than other setup steps — sometimes several business days, depending on your original carrier.
In the meantime, your number continues working normally with your old carrier, so you won't miss calls while the port is pending.
If your port has been pending longer than you expected, email support@try99.app with the number being ported and when you requested it — we'll check the status and let you know what's holding it up. In many cases, forwarding your number instead of porting it gets you up and running immediately while a port finishes in the background (see Forwarding your number vs. getting a new number).
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