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I didn't get my verification code or confirmation email

What to do if an expected email or text hasn't arrived.

If you're expecting a verification code, confirmation email, or text from try99 and it hasn't arrived:

  • Check spam/junk folders — automated emails occasionally get filtered, especially on the first message from a new sender
  • Double-check the email address or phone number on file — a typo during signup is the most common cause
  • Wait a couple of minutes — delivery is usually instant but can occasionally lag

Still nothing after a few minutes? Email support@try99.app from the address you signed up with (or mention the phone number on your account) and we'll resend it or verify your account manually.

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