Your AI receptionist is built to handle the calls a trade business actually gets: booking requests, basic questions about your services and hours, and collecting the caller's information so you can follow up.
If a caller asks something genuinely outside that — an unusual question it isn't able to answer — it stays polite, avoids guessing or making something up, and makes sure to still capture the caller's name and number so you don't lose the lead. You'll see exactly what was asked in your call log (see Viewing your call log), so nothing falls through the cracks even on calls it couldn't fully resolve.
If you notice a pattern of questions it should be able to answer but isn't, let us know at support@try99.app and we'll improve what it knows.
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