If your trade deals with time-sensitive emergencies (a burst pipe, no heat in winter, a lockout), you can let us know what counts as urgent for your business, and we'll set up your receptionist to flag those calls clearly in your call log so they stand out from routine requests.
To talk through options for your specific trade and how you want urgent calls handled, email support@try99.app — this is worth setting up once during onboarding so it matches how you actually want to be reached.
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