Each plan includes a set amount of call-handling minutes per month. If your business gets busy and you go over, you don't get cut off mid-call or lose coverage — you can add more minutes to your plan.
If you're consistently running close to your limit, that's usually a good sign (it means your receptionist is handling real call volume) and a good time to talk about moving to a higher tier instead of repeatedly adding minutes one at a time.
To check your current usage or add minutes, email support@try99.app and we'll walk you through the options available on your plan.
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